Privacy
Privacy Policy.
At citygate.com.sg, we respect your confidentiality and we are committed to protecting it.
Collection of Information
In order to respond to your questions, fulfil your requests or manage your accounts, it may be necessary to ask for personal information such as your name, address, e-mail address and telephone number. We may use this information to respond to your requests, or to contact you via mail, e-mail or phone to inform you of new products, services or promotions we may offer. We may request further information from you when you enter one of our competitions, take advantage of our promotions of special offers, or wish to use our services such as subscribing to our mailing list.
Personal Information
Any information provided to us to facilitate our operations or any contact with customer service personnel from CITY GATE is always kept confidential.
We do not trade, sell, rent or share crucial personal information to any third party without your expressed permission except to the extent necessary to comply with laws, police investigation, or in legal proceedings where such information is relevant. Citygate.com.sg allows access to database information by third parties providing technical services, but only to the extent that access to the information will allow the third parties concerned to provide you with such services. In these instances, the third parties concerned are bound by the same terms.
Data Security
While no data transmissions over the Internet can be 100% secure, we strive to protect your personal information. Citygate.com.sg has taken steps to safeguard information collected online. Appropriate devices and secure personnel have been put in place to maintain the integrity of such information. Any information we receive is always handled with utmost care to ensure its security on our systems.
Your Consent
By using our website, you consent to the collection, storage and usage of any information provided to us. Any changes to our privacy policy will be posted on this page so that you will always be informed of our current policies.
Cookies and analytics
This website uses Google Analytics 4 to understand how the site is used — which pages are visited, how people arrive, and which links are followed. Google Analytics sets its own cookies in your browser to recognise a returning visit. It is the only analytics or advertising technology on this website: there is no Meta pixel, no TikTok pixel, no Hotjar, no Microsoft Clarity and no Google Tag Manager container.
We do not send personal information to Google Analytics. Names, email addresses, telephone numbers and the contents of anything you write in a form are deliberately excluded from what is measured; only the category of an enquiry is recorded. Analytics runs only on citygate.com.sg — it is switched off on preview and staging addresses.
You can block or delete these cookies in your browser settings, or install Google’s opt-out add-on, without affecting your use of this website. Aside from Google Analytics, this website sets no cookies of its own.
Who handles your information
Alongside City Gate, three service providers process information on our behalf: Vercel hosts the website, Web3Forms relays form submissions to our email, and Google provides the analytics described above. Each acts only on our instructions and for the purposes set out here.
Where your information is held
These providers operate internationally, so information submitted through this website may be processed or stored outside Singapore. We use providers that apply protections comparable to those required under Singapore’s Personal Data Protection Act.
Access, correction and withdrawing consent
You may ask us what personal data we hold about you, ask us to correct it, or withdraw your consent to our use of it at any time. Write to citygate.ma@gmail.com and we will respond within a reasonable time. Withdrawing consent may mean we can no longer respond to an enquiry or send you updates you have asked for. If you subscribe to our mailing list, every email carries an unsubscribe link.
Contact Us
If you have any questions regarding our Privacy Policy, please contact us at citygate.ma@gmail.com or write in to CITY GATE, 371 Beach Road #04-01, Singapore 199597.
